Social refers to how a company manages relationships with its employees, suppliers, customers, and the communities where it operates. Workplace issues include diversity and inclusion, compensation and benefits, employee health and safety, employee engagement and development, and supply chain labor practices.
Issues related to customers include product quality and safety, the benefits of a company’s products, as well as data security and privacy practices.
Examples of a company’s relationship with its community include the impact of its operations on the community, employee volunteering and philanthropy.